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Product(s) purchased through the Dream Payments online store may be returned for a full refund within 15 days of the initial purchase provided the product is returned unopened and factory sealed. Products returned opened will be subject to a $10 restocking fee.  Approved refunds will be processed within 5 business days of the return, as long as the product(s) are returned in good working order, and with all components included in the original packaging.

To return your product(s), place the product(s) you would like to return in the included padded envelope and place the return label on the front of the shipment. You can drop off the shipment at the nearest UPS or Canada Post access point locations. To locate the location nearest you please visit https://www.ups.com/dropoff or https://www.canadapost.ca/findadepositlocation

If you do not have or cannot locate the RS (Return) label, please send an email to logistics@dreampayments.com and one will be sent to you via email.

*The refund will appear on your statement approximately 5-7 business days after we receive the return shipment at our facility*